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To provide customers a complete digital experience, Ooredoo app is designed to provide a comprehensive digital solution by integrating m-Faisaa, Moolee and self-care features, empowering users to receive Ooredoo’s services including selfcare and customer service from the comfort and safety of their homes.
With the Ooredoo App customers can recharge, Shop for essentials on Moolee, Pay utility bills, school fees, pay restaurant bills and Send money to friends and family via m-Faisaa. Also customers can also get 24/7 customer care through Ooredoo App.
Moreover, according to Ooredoo, even though customers who are not Ooredoo App can also access their services via Web through Ooredoo’s online shop http://ore.do/shop. These features are available to all new and existing customers. Customers can buy mobile connections, broadband connections and even upgrade their current plan or switch to an eSIM easily via https://ore.do/change.
Furthermore, Customers can fill out the digital form and submit requests for new activation, deactivation, holiday suspension and package upgrades easily via http://ore.do/change
In addition, Customers can also access Ooredoo’s services via Digital Centers across the country. Ooredoo Digital Center provides 24/7 access to Bill Payments, Recharge Services, and m-Faisaa Cash-in Services.
Ooredoo has been continuously improving their services to provide their customers the best digital experience. Ooredoo’s digital services are built to minimize waiting time and empower our customers to receive our services online without having to wait on call or visit our shop.
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