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In celebration of Customer Day, the management team and employees of Ooredoo Maldives stepped beyond their offices. Today, they met customers across various touchpoints including Experience Centers, retail outlets, and service partner locations to personally connect, listen, and gather valuable feedback to further enhance customer experiences.
As part of Ooredoo’s ongoing commitment to deliver five-star service, the initiative encouraged staff from all departments to engage directly with customers, gaining firsthand insights into their needs, expectations, and ideas.
Our customers are at the heart of everything we do. Customer Day is an opportunity for us to step into their world, listen, and understand how we can serve them better. This direct engagement strengthens our connection with the people we serve and helps us build a more customer-centric future.
Throughout the day, Ooredoo employees joined hands across all levels from frontliners to executives to celebrate the people who make the company’s journey meaningful. The activity reaffirmed Ooredoo’s commitment to providing exceptional service and continuously evolving its products and experiences to meet the dynamic needs of Maldivian customers.
This year’s Customer Day theme, “Digitally Yours: Elevating Customer Experiences,” reflects Ooredoo’s vision to leverage technology and empathy to deliver seamless, personalized, and reliable services across every touchpoint.
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