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Ooredoo Maldives has integration of eFaas, the Maldives’ National Digital Identity platform, as a mean of customer verification when applying to its services in line with its commitment to delivering secure and seamless services.
This collaboration with National Center for Information Technology will revolutionize the customer experience, streamlining access to Ooredoo’s offerings ensuring a robust and secure authentication process. And it marks a significant step forward in Ooredoo Maldives’ commitment to providing safe, convenient, and efficient services to its valued customers with the integration of eFaas.
According to Managing Director and CEO of Ooredoo Maldives Khalid Al Hamadi, as a company that prioritize the safety and security of our customers, this partnership exemplifies our ongoing efforts to provide the best possible services in the digital realm and integration of eFaas onto Ooredoo’s platforms, reflect company’s dedication to enhancing customer experiences through cutting-edge technology. Moreover, he added that the company is working to expand the efaas verification to all our services to create a more convenient and secure verification for its customers..
Furthermore, Minister of State for the Ministry of Environment, Climate Change and Technology, Mohamed Shareef expressed his appreciation for the initiative, stating, “Ooredoo’s adoption of eFaas, the National Digital Identity, exemplifies its unwavering dedication to delivering enhanced digital convenience to its valued customers and aligning with the government’s vision of a digitally empowered Maldives.”
As the first stage of this integration, customers can now use eFaas as a customer verification while upgrading the Postpaid plan and converting the physical SIM card into eSIM. Ooredoo customers can also avail this service through the Ooredoo Maldives website and eFaas platform. In the future, this service will be expanded and customers will be able to apply for all Ooredoo services using eFaas as their verification.
With this strategic integration, Ooredoo Maldives continues to demonstrate its digitalisation approach and dedication to providing secure and seamless services that cater to the evolving needs of its customers. eFaas is the Maldives’ National Digital Identity, enabling you to identify yourself in-person and online, unlocking a world of digital possibilities.
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